Top Online Shopping Sites in Kenya You Should Try (Jumia, Kilimall, SkyGarden, Masoko) — 2025By reviewhub — Updated 2025 · Easy guide to delivery, payments, pros & cons and shopping tips.
Online shopping in Kenya has become part of daily life — whether you need groceries, a new phone, or fashion. In this post I’ll walk you through the top platforms (Jumia, Kilimall, SkyGarden and Masoko), what each does best, and practical tips so you shop smarter and avoid headaches.
1. Jumia Kenya — the big marketplace
If you want choice, Jumia gives it. From kitchen appliances and phones to fashion and baby gear, Jumia behaves like a giant marketplace where many sellers list products. You’ll find frequent flash sales (watch for Black Friday-like events), and payment options include M-Pesa, card and cash on delivery.
- Huge product selection.
- Regular big discounts and promo codes.
- Delivery across most towns and rural areas.
Cons: Seller quality varies (check reviews), and returns can sometimes be slow.
2. Kilimall — bargain hunter’s pick
Kilimall often competes on price. If you’re hunting for a cheap phone, accessories, or home gadgets, Kilimall’s catalog and coupons can be tempting. The platform mixes local and international listings — so shipping times for imports may be longer.
- Aggressive pricing on many products.
- Coupons and discount codes available frequently.
Cons: Imported items may take longer to arrive; always confirm authenticity and warranty.
3. SkyGarden — best for local sellers & fast delivery
SkyGarden is a great option when you want to support local businesses. Many Kenyan small shops and artisans sell directly on the marketplace. The platform tends to offer fast delivery within Nairobi and other big towns, and it’s very M-Pesa friendly.
- Good selection of Kenyan brands and locally made items.
- Quick delivery options (same-day in some areas).
Cons: Smaller variety compared to Jumia, limited imported goods.
4. Masoko — Safaricom’s ecommerce site
Masoko tends to be smaller but more curated. If phone authenticity, warranty and reliable seller verification matter to you, Masoko’s association with Safaricom gives added trust. Payment is seamless with M-Pesa.
- Verified sellers and genuine products (especially for phones).
- Integrated payments and strong logistics backing.
Cons: Smaller product range; prices may be slightly higher.
How to choose the best site
- Need huge variety or big seasonal deals? Try Jumia.
- Looking for the lowest price on gadgets? Check Kilimall.
- Want to support local businesses or get same-day delivery? SkyGarden is your pick.
- Need verified electronics and warranty? Masoko is safest.
Smart shopping tips
- Always read product reviews and seller ratings.
- Compare total prices (item + delivery + taxes).
- Use M-Pesa or trusted payment methods only.
- Keep receipts and seller chats for reference.
- Look out for discount codes and flash sales.
Frequently Asked Questions (FAQ)
Which online store delivers fastest in Nairobi?
SkyGarden and Jumia Express sellers often deliver same-day or next-day in Nairobi.
Can I pay with M-Pesa on all these platforms?
Yes. Jumia, Kilimall, SkyGarden, and Masoko all support M-Pesa payments.
Which platform is best for authentic phones?
Masoko is known for verified devices. Jumia’s verified/express sellers are also good options.
Enjoyed this guide? Share it with friends who shop online in Kenya. Updated for 2025.
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